win77 Platform Privacy Notice

This page describes what we collect when you use win77 and how we keep that data protected. Our privacy practices comply with applicable data-protection laws in the jurisdictions where we operate. We are transparent about how your personal information flows through our sportsbook, live-dealer casino, and payment systems.

When you open a win77 account, we collect your legal name, date of birth, email address, phone number, and government-issued ID to verify your identity. We also collect your proof of address to comply with anti-money-laundering regulations. This data enables us to process your deposits (via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), manage your account, and handle withdrawals securely.

Our privacy commitments cover data storage, third-party processors, your access and deletion rights, and how we handle cookies on win77. We do not sell your data to advertisers or marketing networks. We share your information only with payment processors, compliance partners, and legal authorities as required by law.

What We Collect on win77

We collect several categories of personal data when you use win77. First, we gather identity information: your legal name, date of birth, email address, and phone number. This is mandatory for account creation and legal compliance. We also require scans or photographs of your government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill or recent bank statement from the past three months).

Second, we collect transaction data. Every deposit, withdrawal, and bet you place on win77 is logged with the time, amount, payment method, and outcome. This includes your QRIS payments, e-wallet transfers (e-wallet, mobile banking, local payment, online payment, e-wallet), and bank transfers from mobile banking, local payment, online payment, or e-wallet accounts. We retain this transaction history for seven years to comply with anti-money-laundering regulations.

Third, we collect behavioural data. We track which sports markets you view (Liga 1 Indonesia, Piala Indonesia, Piala AFF, Champions League), which live-dealer games you play (blackjack, roulette, baccarat, Dragon Tiger), and which slots you spin (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). We also log your IP address, device type, and browser information to detect fraud and maintain account security.

How We Use Your Data on win77

We use your personal data for several purposes. First, we verify your identity and age to comply with regulations in the jurisdictions where we operate. We perform know-your-customer (KYC) checks by comparing your uploaded ID against public databases and reviewing your proof of address. This verification typically takes one to four business hours.

Third, we use your data for compliance and fraud prevention. We perform ongoing anti-money-laundering (AML) monitoring, checking your transaction patterns against regulatory watchlists. If we detect suspicious activity—such as rapid deposits followed by immediate withdrawals from multiple payment methods—we may flag your account for manual review or request additional documentation.

We also use your data to detect problem gambling patterns and account takeover attempts. If we detect repeated failed login attempts from a new IP address, we may temporarily lock your account or send you a security alert. We do not use your data for marketing outside the win77 platform unless you explicitly opt in to promotional communications.

KYC verification

We verify your identity via government ID and proof of address to comply with financial regulations; this typically takes 1-4 hours.

Payment processing

We share your name and transaction ID with payment processors (mobile banking, local payment, online payment, e-wallet, banks) to authorize deposits and withdrawals.

AML monitoring

We monitor your transactions for patterns that may indicate money laundering; flagged accounts are reviewed by our compliance team.

Fraud detection

We track IP addresses, login attempts, and device changes to detect account takeover attempts and unauthorized access on win77.

Third-Party Processors and Data Sharing on win77

We do not sell your personal data to advertisers or marketing companies. However, we do share your data with trusted third-party processors to operate win77. These include payment processors (e.g., mobile banking, local payment, online payment, e-wallet, mobile banking, local payment aggregators, online payment, e-wallet, mobile banking, local payment), identity-verification services, and fraud-detection providers. These processors are bound by data-protection contracts and may only use your data for the purposes we specify.

We also share data with legal authorities when required by law. If law enforcement or regulatory bodies in Jakarta, Surabaya, Bandung, Medan, or other jurisdictions issue a court order or subpoena, we must disclose your account information and transaction history. We will comply with such requests unless prohibited by law from disclosing them to you.

Our servers may sit outside your jurisdiction. Data we collect on win77 may be transferred to, stored in, and processed by servers in different countries. These countries may have data-protection standards that differ from your local law. By using win77, you consent to this cross-border transfer and processing of your personal data. We take reasonable steps to ensure that data held on foreign servers is protected to the same standard as data held locally.

Cookies and Tracking on win77

We use cookies to operate win77 and to enhance your experience. Session cookies allow you to stay logged in while browsing our sportsbook, live-dealer tables, and account settings. These cookies expire when you close your browser. We also use persistent cookies to remember your preferences, such as your preferred odds format (decimal or fractional) and your language setting.

Analytics cookies allow us to understand how you and other players use win77. We track which pages you visit, how long you stay on each page, and which sports markets or casino games attract the most traffic. This helps us improve our platform. We also use third-party analytics services (such as Google Analytics) to gather aggregate usage data. These services do not receive your personal name or email unless you explicitly provide it.

You can control cookies through your browser settings. You may delete existing cookies or block new cookies from being set. However, blocking certain cookies may prevent win77 from functioning properly—for example, session cookies are necessary to keep you logged in. We do not use tracking pixels or fingerprinting to identify you across other websites.

Your Rights and Access to Your Data on win77

We respect your rights regarding your personal data. You have the right to request access to all data we hold about you on win77. To exercise this right, submit a Data Subject Access Request through Account Settings > Data Requests or contact our support team. We will provide your data in a structured, commonly used format (such as CSV or PDF) within thirty days.

You also have the right to request correction of inaccurate data. If you notice that your name, email, or phone number on win77 is incorrect, you can update it through Account Settings or request our help to correct it. You have the right to request deletion of your personal data, subject to certain exceptions. We may retain your data if we are legally required to keep it (such as for anti-money-laundering compliance) or if we need it to resolve disputes or enforce our terms.

If you wish to close your win77 account and have your data deleted, submit a closure request through Account Settings. We will archive your account and cease active processing of your personal data. However, we will retain your transaction history and identity verification records for the minimum period required by law (typically seven years for financial records).

Data Security and Retention on win77

We encrypt all personal data on win77 during transmission (using TLS 1.2+) and at rest (using AES-256 encryption). Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We limit access to your personal data to authorized win77 personnel who need it to perform their job functions. All staff are bound by confidentiality agreements.

We retain your personal data for as long as your account is active. After you close your account, we retain transaction records and identity verification documents for seven years, as required by anti-money-laundering and financial record-keeping laws in the jurisdictions where we operate. We may retain certain data for longer periods if required by court order or legal hold. We delete or anonymize data that we no longer have a legal basis to keep.

Contact Us About Your Data and Privacy on win77

If you have questions about our privacy practices on win77, would like to exercise your data rights, or have a privacy complaint, you can contact us through the following channels. Our support team is available via in-app live chat, email through the Help Centre, or the Data Requests form in Account Settings. We aim to acknowledge privacy-related inquiries within seven days and to provide a substantive response within thirty days.

For formal data subject requests (access, correction, deletion), submit a request through Account Settings > Data Requests. Include your win77 account email and a description of your request. We will process your request in accordance with applicable data-protection laws and will provide any requested information in a portable, machine-readable format where applicable.

This privacy notice is current as of the date shown on win77's website. We may update our privacy practices to reflect changes in technology, law, or our operations. We will notify you of material changes via email or in-app notification. Your continued use of win77 after such updates constitutes your acceptance of the updated privacy practices.

Our Privacy Commitments on win77

We believe that transparency and user control are fundamental to a trustworthy platform. On win77, we commit to collecting only the data we need to operate securely and comply with law. We do not share your personal information with advertisers or data brokers. We do not build profiles of you to sell to third parties.

We encrypt your data, limit employee access, and audit our systems regularly. We respond to data subject requests promptly and provide you with full visibility into what we hold about you. If we experience a data breach, we will notify affected users without unreasonable delay, as required by law.

Our privacy practices apply across all win77 services—sportsbook (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer casino (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We handle all payment data (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) with the same care and security standards. Your trust in win77 is our priority.